Covering the intersection of marketing, customer experience and new technology.

CES makes everyone uncomfortable — and that’s exactly why people go

I originally wrote this piece for Venture Beat preparing for CES 2018. Sitting here in Las Vegas on the eve of CES 2019, it felt appropriate to re-share here.

“The crux of the CES challenge is separating real paradigm shifts from parlor tricks. Once you’ve made that distinction, you are left with a view of technologies poised to disrupt all sectors over the next 18 to 36 months – and THAT can be terrifying. THAT is what makes CES simultaneously uncomfortable and unmissable.”

Apple's AirPlay Coming to Smart TVs from Multiple Manufacturers

PepsiCo Tests Snack-Vending Robots On Campus

PepsiCo Tests Snack-Vending Robots On Campus